Client Service Officer: Public Employment Service

Department of Employment and Labour

The Opportunity

The Department of Employment and Labour is inviting applications for a Client Service Officer at the Makhado Labour Centre.

The successful candidate will assist with registering work seekers and employment opportunities, support placements and provide general administrative services.

Responsibilities

  • Register work seekers on the Employment Services of South Africa system, ESSA.
  • Register work and learning opportunities on ESSA.
  • Refer work seekers for employment counselling.
  • Provide administrative support for placing work seekers in work and learning opportunities.
  • Perform general administrative duties.
  • Participate in advocacy sessions when required.

Requirements

  • Grade 12 or National Senior Certificate.
  • Knowledge of departmental policies, procedures and guidelines.
  • Knowledge of labour legislation and regulations.
  • Knowledge of the Employment Services Act, Public Service Act and Public Service Regulations.
  • Knowledge of Batho Pele principles.
  • Computer literacy.
  • Communication, interpersonal and listening skills.
  • Problem-solving skills.
  • Telephone etiquette and interviewing skills.
  • Ability to interpret legislation.

How to apply

Submit a completed, signed and dated Z83 application form together with a detailed, updated CV. Use the Z83 form effective from 1 January 2021.

Clearly indicate the job title and reference number HR 4/4/6/45.

For electronic applications, combine the Z83 form and CV into one attachment.

Hand delivery: 42a Schoeman Street Polokwane

Postal address: Chief Director: Provincial Operations Private Bag X9368 Polokwane 0700

For attention: Sub-directorate: Human Resources Management, Polokwane

Only shortlisted candidates will be required to submit certified qualifications and other supporting documents when requested.

Hand-delivered applications close at 16:00. The department specifies 23:59 for online applications. Postal applications must reach the department by the closing date.

Employment Equity

The advertisement states that priority will be given to Coloured males, Coloured females, Indian females, White males and White females.

Hand-delivered applications close at 16:00. The department specifies 23:59 for online applications. Postal applications must reach the department by the closing date.

Enquiries

MI Makgobola Telephone: 015 290 1723

To apply for this job email your details to Job-MAKH@labour.gov.za

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